GRQC: Practical Creativity Workshop

  • Event Coordinator:
  •  Nina Shelton
  •  E: Send Email
  •  T: 585.256.4644

  • Event Date:
  •  Event Date: 5/10/2017
  •  Event Start: 01:00 PM
  •  Event End: 05:00 PM

  • Event Location:
  •  Greater Rochester Chamber of Commerce
  • 150 State Street
  • 3rd Floor/Room 301
  •  T: 585.256.4644
  •  M: Map

  • Location Notes:

Greater Rochester Quality Council, an affiliate of Greater Rochester Chamber of Commerce, cordially invites you to a workshop on:

Practical Creativity:

How to Coach for Creativity and Service Excellence

Facilitated by:

Karyn Ross
Shingo Award Winning Co-Author
The Toyota Way to Service Excellence

Leslie Henckler
Manager, BPI, Paychex

In this practical, hands-on workshop, you will learn:

  • Why coaching is the most effective way to develop lean practitioners
  • How to teach creative problem-solving in 15-minute coaching sessions
  • How to turn ideas into peak services using Toyota Way/Lean principles
  • The secret to focusing the entire organization on Service Excellence!


Wednesday, May 10, 2017
1:00 pm - 5:00 pm


Greater Rochester Chamber of Commerce
150 State Street, 3rd Floor/Room 301, Rochester, NY 14614


Price: $150.00

To Register:

Please fill form below or send email to Nina Shelton at or call her at 585.256.4644