GRQC: Health Care Performance Excellence: Hear from the GRQC Award Winners

  • Event Coordinator:
  •  Cassidy Franklin
  •  E: Send Email
  •  T: (585) 256-4665

  • Event Date:
  •  Event Date: 9/25/2018
  •  Event Start: 08:00 AM
  •  Event End: 10:30 AM

  • Event Location:
  •  Riedman Center, Rochester Regional Health
  • 100 Kings Hwy S
  •  T: 585-256-4644

  • Location Notes:
  • Park in the lot near Training Center entrance “C”

About the Program

Come listen to presentations from six award winners recognized in May at the Greater Rochester Quality Council Performance Excellence Forum. These organizations and their award winning teams and initiatives illustrate the strides within health care organizations in moving towards High Reliability through what many call “robust process improvement” or “lean”.

Program Agenda

8:00 – 8:30 am
Registration, networking, and continental breakfast
8:30 – 8:35 am
Welcome, introductions, and background – Robert Panzer, MD
8:35 – 10:00 amv
Award Winner Presentations – what did they do and how did they do it?
10:00 - 10:30 am
Panel Discussion

The Presenters

Operations Excellence

Rochester Regional Health System-Long Term Care Choicing Optimization

URMC-Strong Memorial Hospital for the Unit Based Performance Program

Customer Excellence

Rochester Regional Health System-Newark Wayne Community Hospital

Team Excellence

University of Rochester Medical Center - Emergency Department Sepsis Project

Monroe County Medical Society - Hypertension Project

Highland Hospital - Meds-to-Beds Prescription Improvement Project

Join us

Tuesday, September 25, 2018 – 8:30am - 10:30am

Riedman Center, Rochester Regional Health
100 Kings Hwy S, Irondequoit, NY 14617

Park in the lot near Training Center entrance “C”.

Complimentary to all GRQC Members and Friends

To help us plan, please register online at or contact Michele Hefferon at the Greater Rochester Chamber of Commerce at 585-256-4644 or by e-mail at by September 21, 2018.