From Friction to Flow: Mastering Group Dynamics

Every group has a beginning. And those early moments—how people show up, how the tone is set, how goals and relationships unfold—can make or break the group’s ability to perform.

Whether you're launching a new initiative or stepping into an existing team, the first few interactions matter. What you say, how you listen, and the way you navigate uncertainty all contribute to the group’s effectiveness.

This interactive session explores how groups form and function—and how you can influence that process for the better. We’ll blend theory and practice to help you reduce friction and cultivate cohesion in service of generating high-quality results.

You’ll walk away with:

●      A fresh lens on the visible and invisible group dynamics that drive success or derail progress

●      Simple practices to elevate your team’s cohesion, clarity, and performance

●      A clearer understanding of how your presence—your mindset, behaviors, and choices—shapes the group

Because here’s the truth: group work doesn’t have to be painful. With the right awareness and intention, it can be one of the most fulfilling parts of your work.

If you’re part of a group, you have influence. And with that influence comes the opportunity—and responsibility—to support the group’s wellbeing and results. Join us to strengthen your impact and leave with practical insights you can apply immediately.

About the Presenters

This session is co-led by two seasoned consultants who bring both professional depth and personal passion to the art of teaming and group dynamics.

John Ramerman is an executive coach and CEO of Ramerman Leadership Group, with extensive experience helping senior leaders and teams create transformational change. His work spans healthcare, education, finance, manufacturing, and nonprofits, with clients including the University of Rochester Medical Center, Canandaigua National Bank, the Rochester Philharmonic Orchestra, and the Urban League.

John draws on extensive training in Bowen Family Systems Theory, Gestalt, and Organizational Design, and co-directs a leadership coaching certificate program in partnership with the University of Rochester. He holds master’s degrees in Organization Development from Pepperdine University and in Business from the Simon Business School at the University of Rochester. John is known for his non-judgmental, insightful style and deep commitment to leadership as a lever for social change.

Amber Ramerman is an Organization Development consultant with Totem Consulting, leadership coach, and federal change strategist with over a decade of experience guiding teams and leaders through transformational growth. With roots in both the nonprofit and public sectors—including roles at United Way, Willow Domestic Violence Center and in large federal agencies such as the Center for Disease Control, and Office of Child Care — Amber brings a grounded, systems-savvy approach to cultivating thriving organizational culture.

She specializes in helping leaders build the confidence and capacity to meet complex challenges, while designing teams and processes that foster belonging, innovation, and sustained performance. Amber holds a Masters in Organization Development from American University, and is a Board Member with the Quality Council of Greater Rochester. Whether strengthening a leadership bench, untangling group dynamics, or supporting enterprise-wide change, Amber’s work bridges strategy with humanity.

Together, John and Amber bring a dynamic mix of theory, practice, and lived experience to help you activate the full potential of your team.

JOIN US FOR THIS FREE WEBINAR

Date: Wednesday, May 28

Time:  12:00 - 1:00 pm EDT

Location:  On-line, via Zoom

Cost:  Free to GRQC members and non-members

Registration:  Click below to register.  

Can’t make it live but interested in the content?  Register anyway: all registered attendees get a link to the recording after the session!

If you require special accommodation, please let us know by May 19

Please direct questions to events@grqc.org.

Greater Rochester Quality Council events, programs and initiatives are supported in part by the Greater Rochester Chamber Foundation.